1. Post #2561
    Gold Member
    marcin1337's Avatar
    May 2006
    906 Posts
    4 different emails sent to valve to 4 different people, still no response :(. this is a urgent question about the Steam API , which you wont find on any email archives.
    Reply With Quote Edit / Delete Windows 7 United States Show Events

  2. Post #2562
    RAIN BOW DASH IS TEH BEST PONY! SWAG!
    Starscre4M's Avatar
    November 2010
    1,984 Posts
    holy shit only 7 days to get in Brazil
    Mary is awesome
    Reply With Quote Edit / Delete Windows 7 Brazil Show Events Friendly Friendly x 1 (list)

  3. Post #2563
    gay as h*ck
    testinglol's Avatar
    January 2012
    2,411 Posts
    holy shit only 7 days to get in Brazil
    Mary is awesome
    I wish i had those portal stickers instead of trading cards. They look amazing!
    Reply With Quote Edit / Delete Windows XP Turkey Show Events

  4. Post #2564
    Gold Member
    Frying Dutchman's Avatar
    November 2009
    3,840 Posts
    Should I mail Mary or the front desk? Going to mail to see if they can pass some merch I can gift to my gf.

    Edited:
    Well, fingers crossed I sent an email.
    Reply With Quote Edit / Delete Windows XP Netherlands Show Events

  5. Post #2565
    Glod Member
    ZombieDawgs's Avatar
    March 2009
    11,919 Posts
    So it seems that frontdesk forwarded my email onto several artists in valve, I've received one from Bronwen and Andrew Wilson. Both have given me some really useful information!
    Reply With Quote Edit / Delete Windows 7 United Kingdom Show Events Friendly Friendly x 7 (list)

  6. Post #2566

    September 2008
    10 Posts
    I don't know if anyone has answered this already or if anyone even cares, but they invented the GravGun when they realized that they needed to give the player an instrument to really influence the world, which added more depth and let the player use the cool physics of the Source engine.
    Reply With Quote Edit / Delete Windows 7 Netherlands Show Events Agree Agree x 1 (list)

  7. Post #2567
    Gold Member
    superstepa's Avatar
    June 2009
    9,215 Posts
    So I have a problem with some games on my account (games are blocked because I purchased them in a different country) and the steam support was absolutely helpless.
    I sent an e-mail asking for help to frontdesk, stating that steam support does not help me and if there is a way to remove those games from my account.
    They have just resent the email to steam support without even reading it resulting in an even more helpless situation. Why can't valve be awesome when speaking to me :(
    Reply With Quote Edit / Delete Windows 7 Russian Federation Show Events Dumb Dumb x 2 (list)

  8. Post #2568
    Gold Member
    0lenny0's Avatar
    March 2010
    459 Posts
    Decided to give it a shot:

    I do feel kinda bad for asking for free stuff.
    (yes the logo was a disaster, i even managed to make the rubber cylinder of my dremel's sanding bit explode)
    Reply With Quote Edit / Delete Windows 7 Belgium Show Events Friendly Friendly x 1 (list)

  9. Post #2569

    March 2011
    20 Posts
    So I have a problem with some games on my account (games are blocked because I purchased them in a different country) and the steam support was absolutely helpless.
    I sent an e-mail asking for help to frontdesk, stating that steam support does not help me and if there is a way to remove those games from my account.
    They have just resent the email to steam support without even reading it resulting in an even more helpless situation. Why can't valve be awesome when speaking to me :(
    Because that's not what the frontdesk's about. They'll basically forward your message to the right person or address, in this case the steam support since you have a problem with your games. If you tell the support that their answer didn't help or that your issue isn't solved yet I'll bet they'll continue to help you!

    And if you're contacting frontdesk just because steam support told you that they won't remove your games (which they don't) you should just accept that and move on.
    Reply With Quote Edit / Delete Linux Sweden Show Events Agree Agree x 1 (list)

  10. Post #2570
    Gold Member
    superstepa's Avatar
    June 2009
    9,215 Posts
    Because that's not what the frontdesk's about. They'll basically forward your message to the right person or address, in this case the steam support since you have a problem with your games. If you tell the support that their answer didn't help or that your issue isn't solved yet I'll bet they'll continue to help you!

    And if you're contacting frontdesk just because steam support told you that they won't remove your games (which they don't) you should just accept that and move on.
    That's true
    I am just being really desperate because steam supports just closes my steam tickets without a reason
    every single time and it has my favorite games blocked
    Reply With Quote Edit / Delete Windows 7 Russian Federation Show Events

  11. Post #2571
    Gold Member
    Xonax's Avatar
    October 2010
    9,573 Posts
    Sweet, my signed poster by valve arrived, along with a cs:go beta key and Dota 2.
    Pictures.


    Reply With Quote Edit / Delete Windows 7 Australia Show Events Winner Winner x 3 (list)

  12. Post #2572
    Gold Member
    Prism's Avatar
    July 2008
    4,921 Posts
    That or send her something, for change. I bet that would put a smile on anyone's face.
    I was right



    I actually sent that card using only the internet. Found a website that makes such cards, looked for a private invite, looked for coupons so it wouldnt cost 30$ and finally sent it. The cover isnt all that good but it was one of the best the site had. Im glad she liked it.
    Reply With Quote Edit / Delete Windows 7 Bulgaria Show Events Winner Winner x 7Friendly Friendly x 1 (list)

  13. Post #2573
    1.21 GIGAWATTS!
    brandonsh's Avatar
    May 2010
    7,152 Posts
    I was right



    I actually sent that card using only the internet. Found a website that makes such cards, looked for a private invite, looked for coupons so it wouldnt cost 30$ and finally sent it. The cover isnt all that good but it was one of the best the site had. Im glad she liked it.
    Thank you for helping us help you help us all.
    Reply With Quote Edit / Delete Windows 7 United Kingdom Show Events Agree Agree x 6Funny Funny x 3Winner Winner x 1 (list)

  14. Post #2574
    Gold Member
    DontDoShit's Avatar
    August 2010
    487 Posts
    Oh Valve Thanks for the stickers! :D
    Reply With Quote Edit / Delete Windows 7 Denmark Show Events Winner Winner x 9Artistic Artistic x 1 (list)

  15. Post #2575
    Gold Member
    Antimuffin's Avatar
    June 2011
    5,410 Posts
    My CS GO key has just arrived! Thank you Mary!
    Reply With Quote Edit / Delete Windows 7 Germany Show Events Winner Winner x 3 (list)

  16. Post #2576
    Gold Member
    marcin1337's Avatar
    May 2006
    906 Posts
    Anyone that had success in contacting anyone from valve, could you relay to them a question about the Steam API from me?, I really am feeling lost in this issue and mail archives wont help since most mods don't use Steam API.

    I have tried quite a few emails and no replys :(
    Reply With Quote Edit / Delete Windows 7 United States Show Events

  17. Post #2577
    SBlue's Avatar
    April 2011
    72 Posts
    Anyone that had success in contacting anyone from valve, could you relay to them a question about the Steam API from me?, I really am feeling lost in this issue and mail archives wont help since most mods don't use Steam API. I have tried quite a few emails and no replys :(
    If it's for a mod try posting about it on hlcoders anyway.
    And I'll assume you've tried Gabe, he usually forwards it on to the right person.

    Off the top of my head, try Robin, Josh W, whoever's 'in charge' of L4D and CS, and the Twitter accounts; I know @csgo_dev is active and pretty reliable at getting responses from.
    Reply With Quote Edit / Delete United Kingdom Show Events Informative Informative x 1Agree Agree x 1 (list)

  18. Post #2578
    RAIN BOW DASH IS TEH BEST PONY! SWAG!
    Starscre4M's Avatar
    November 2010
    1,984 Posts
    Anyone that had success in contacting anyone from valve, could you relay to them a question about the Steam API from me?, I really am feeling lost in this issue and mail archives wont help since most mods don't use Steam API.

    I have tried quite a few emails and no replys :(
    try John Cook too
    johnc@valvesoftware.com
    Reply With Quote Edit / Delete Windows XP Brazil Show Events

  19. Post #2579
    Michael Bay Christus
    Chaotic Lord's Avatar
    October 2010
    9,085 Posts
    Emailed Mary asking for address to send a package to Valve.

    Also asked what her favorite animal is.
    Reply With Quote Edit / Delete Windows 7 United States Show Events

  20. Post #2580
    bhomer2's Avatar
    November 2010
    236 Posts
    I asked if it was true that they give stuff to people that ask for it. apparently I am now getting a birthday present from valve.
    Reply With Quote Edit / Delete Windows 7 United States Show Events Friendly Friendly x 1 (list)

  21. Post #2581
    Gold Member
    0lenny0's Avatar
    March 2010
    459 Posts
    Got an answer:

    She is really awesome(and Valve ofcourse).
    Reply With Quote Edit / Delete Windows 7 Belgium Show Events Friendly Friendly x 1 (list)

  22. Post #2582
    Dennab
    December 2009
    6,636 Posts
    Aw man.

    I'm going to feel like crap if I don't like what they send me.

    I can't lie to myself.


    I think I'm just going to buy it instead.


    because messaging them going "Can I have ____ for free." is kind of.. weird.
    Reply With Quote Edit / Delete Windows 7 United States Show Events Agree Agree x 4 (list)

  23. Post #2583
    Michael Bay Christus
    Chaotic Lord's Avatar
    October 2010
    9,085 Posts
    Fun fact: Mary's favorite animal is the Dolphin.
    Reply With Quote Edit / Delete Windows 7 United States Show Events Informative Informative x 5Funny Funny x 1Friendly Friendly x 1 (list)

  24. Post #2584
    Gold Member
    Chezhead's Avatar
    December 2009
    7,162 Posts
    Here's how the tour went down.

    We first chatted with the two receptionist/HR people, who were both extremely chatty and friendly. First, we saw Gabe's knife collection. It was pretty big, with a couple knives from special people, like Locke's knife which JJ Abrams gave Gabe. The guy who was giving us the tour worked for a knife shop, and Gabe, a frequenter at the shop, hired him.

    There was a wall devoted to fan stuff: Postcards, posters, letters, and birthday cards for Gabe.

    We then walked over towards the IT portion of the floor, and Mike Blaszczak made a sudden appearance and gave us a tour of the local sever room. Their servers are running Windows 7 from what I saw on the connected LCD screen. We then toured the game rooms.

    They do not have cubicles, but computers/desks on wheels which each person is assigned, and they can move them around to different potions of the building to work on whatever project they want at whatever time.

    There were a ton of people in the TF2 room, and many jokes about hats were had. Apparently when the hat economy started occurring, they brought in a economist from Greece to chat about their microeconomy they created.

    We walked briefly past the Counter Strike area, and all I could see was someone designing the main menu screen and some code.

    I tried to pry about Episode 3, but he laughed and stated the current games that were out and publicly released. Another person on the tour, someone from /v/, was very happy with how he worded it and looked like he caught something I didn't.

    The rest of the tour was basically talking about the working structure of the company, how they have no bosses, and their food is all free.

    They ended the tour with giving us all goodie bags, which consisted of DOTA 2 keys, a portal 2 shirt, plush companion cube, a Scout key-chain, and a neat Aperture Science water bottle. We chatted for a bit about how to get into technology carriers (Make something cool, prove your worth to the company), and small talk.
    Reply With Quote Edit / Delete Windows 7 United States Show Events Winner Winner x 12 (list)

  25. Post #2585
    Michael Bay Christus
    Chaotic Lord's Avatar
    October 2010
    9,085 Posts
    DOTA 2 keys.
    If you don't want your key, I'll take it.
    Reply With Quote Edit / Delete Windows 7 United States Show Events

  26. Post #2586
    Gold Member
    Chezhead's Avatar
    December 2009
    7,162 Posts
    If you don't want your key, I'll take it.
    My family (father, mother, me, lil' sister) did the tour with me, and I don't think my sister or father would really want the keys (after they described it to my mother, she said she would try it because it sounded like a puzzle game). I'll probably give you one.
    Reply With Quote Edit / Delete Windows 7 United States Show Events Funny Funny x 10Friendly Friendly x 1 (list)

  27. Post #2587
    I <3 OTTERS~
    Confuzzed Otto's Avatar
    July 2011
    11,798 Posts
    Could I have your dads one if he didn't want it?
    Reply With Quote Edit / Delete Windows 7 Sweden Show Events

  28. Post #2588
    Michael Bay Christus
    Chaotic Lord's Avatar
    October 2010
    9,085 Posts
    Added on to my package to Valve (I have to get around to sending it)

    It now includes:
    -3 hats (1 pepsi, 1 7up, 1 Lipton)
    -handwritten note
    -a small glass tiger
    -a notecard that reads:

    HL2:EP3 for me?

    Check one.
    []Yes! [] NO.
    My family (father, mother, me, lil' sister) did the tour with me, and I don't think my sister or father would really want the keys (after they described it to my mother, she said she would try it because it sounded like a puzzle game). I'll probably give you one.
    Coolio
    Reply With Quote Edit / Delete Windows 7 United States Show Events Funny Funny x 3 (list)

  29. Post #2589
    Dennab
    December 2009
    6,636 Posts
    Send a finger to them and say if they don't release it you'll cut off more of your fingers and eventually you won't be able to play games anymore and they will have lost a fan.

    Edited:

    My family (father, mother, me, lil' sister) did the tour with me, and I don't think my sister or father would really want the keys (after they described it to my mother, she said she would try it because it sounded like a puzzle game). I'll probably give you one.
    Do you have to make an appointment or can you just show up?
    Reply With Quote Edit / Delete Windows 7 United States Show Events Funny Funny x 6 (list)

  30. Post #2590
    Michael Bay Christus
    Chaotic Lord's Avatar
    October 2010
    9,085 Posts
    Send a finger to them and say if they don't release it you'll cut off more of your fingers and eventually you won't be able to play games anymore and they will have lost a fan.
    Anyone want to offer me their fingers?
    Reply With Quote Edit / Delete Windows 7 United States Show Events Funny Funny x 7 (list)

  31. Post #2591
    lil' empress
    Luafox's Avatar
    January 2008
    16,476 Posts
    I drew a cat and sent it to the frontdesk, i hope they like it

    Reply With Quote Edit / Delete Windows 7 Sweden Show Events Friendly Friendly x 8Artistic Artistic x 8Funny Funny x 3 (list)

  32. Post #2592
    Gold Member
    En Ex's Avatar
    July 2011
    1,864 Posts
    I drew a cat and sent it to the frontdesk, i hope they like it
    You should draw her a dolphin. Marys love dolphins.
    Reply With Quote Edit / Delete Windows XP United States Show Events Agree Agree x 6Informative Informative x 1Funny Funny x 1 (list)

  33. Post #2593
    Gold Member
    Frying Dutchman's Avatar
    November 2009
    3,840 Posts
    So I got a reply from Mary and replied back with my address and information yesterday.
    I didn't get a new reply after that, should I be worried? :I

    I'm a fool.
    Reply With Quote Edit / Delete Windows XP Netherlands Show Events Dumb Dumb x 1Disagree Disagree x 1 (list)

  34. Post #2594
    Gold Member
    Antimuffin's Avatar
    June 2011
    5,410 Posts
    So I got a reply from Mary and replied back with my address and information yesterday.
    I didn't get a new reply after that, should I be worried? :I
    Nope.
    Reply With Quote Edit / Delete Windows 7 Germany Show Events Agree Agree x 2Friendly Friendly x 1 (list)

  35. Post #2595
    lil' empress
    Luafox's Avatar
    January 2008
    16,476 Posts
    You should draw her a dolphin. Marys love dolphins.
    but i named the cat Purrkins
    Reply With Quote Edit / Delete Windows 7 Sweden Show Events Funny Funny x 2 (list)

  36. Post #2596
    Gold Member
    Chezhead's Avatar
    December 2009
    7,162 Posts
    Do you have to make an appointment or can you just show up?
    Just email the front desk telling them what days you would be available to take a tour, and they'll say what time and the address of the place.

    The office is actually a bit secret and has no outside sign or such saying where it is. The building's directory does not even list it, so you need to go through them.
    Reply With Quote Edit / Delete Windows 7 United States Show Events

  37. Post #2597
    Dennab
    December 2009
    6,636 Posts
    Just email the front desk telling them what days you would be available to take a tour, and they'll say what time and the address of the place.

    The office is actually a bit secret and has no outside sign or such saying where it is. The building's directory does not even list it, so you need to go through them.
    I will go through them.
    Reply With Quote Edit / Delete Windows 7 United States Show Events Informative Informative x 1 (list)

  38. Post #2598
    Gold Member
    glitchvid's Avatar
    December 2008
    5,610 Posts
    Just email the front desk telling them what days you would be available to take a tour, and they'll say what time and the address of the place.

    The office is actually a bit secret and has no outside sign or such saying where it is. The building's directory does not even list it, so you need to go through them.
    They should have the Lambda graffiti outside so to resonate with the Half-Life universe (Lambda caches) I think that would be pretty cool to see when you'r visiting.
    Reply With Quote Edit / Delete Windows Vista United States Show Events Agree Agree x 9 (list)

  39. Post #2599
    ~ pissing excellence ~
    Fingers!!!'s Avatar
    May 2005
    2,919 Posts
    I was kinda worried about my stuff being caught by our mail system then I sent her this:

    She then answered:

    Awesome!
    Reply With Quote Edit / Delete Windows 7 Brazil Show Events Funny Funny x 8Friendly Friendly x 2Dumb Dumb x 1 (list)

  40. Post #2600
    I DEFY YOU, HEART MAN!
    Kepler's Avatar
    December 2011
    391 Posts
    I sent them an e-mail on Friday and I haven't gotten any package. Odd
    Reply With Quote Edit / Delete Windows 7 United States Show Events Disagree Disagree x 2Dumb Dumb x 1 (list)